Evaluation of the use of a Course Management System (CMS) in a business school

The main goal of this research project was to measure the efficacy of a Course Management System (CMS) in a business school at a university located in central Mexico based on its objectives. The study attempted to establish the CMS functionality, strengths and weaknesses. Additionally, it intended to determine whether the system responded to the technological demands of teachers and students in order to support the educational processes. Two strategies were used to answer these research questions. The first strategy was to hold interactive sessions with focal groups which included system administrators and school authorities. The second strategy was to conduct a survey with teachers and students. Results show that the personnel responsible for providing CMS services are its main strength, together with the technological infrastructure which supports this system. The survey also reveals that teachers and students have a positive opinion of the CMS. In broad terms, results demonstrated that the CMS is working properly. © The Turkish Online Journal of Educational Technology.

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